The following is several tips to help you obtain a fair IT contract:
- Expand your field by choosing at least two vendors
The ideal step is to determine two vendors with equal support, functionally and other requirements to qualify your need. You can let both companies know that you have selected two vendors, and the deal is about the terms and price, of course, before negotiating with them for the ultimate leverage. Never tell the vendor that they are the only vendor you are considering that can answer your problems. They may offer you a lower price and accelerated services.
- Make the best use of your payment as a leverage
In general, you will make the payment when certain achievements are done and implemented. Such a payment may become an indication that you and your vendor are getting along well as a team and performed the schedule on time. Make sure that you do not make your final payment until at least two months after the new system you purchase is running well. This effort will motivate the vendor to do the necessary correction on any problems that may occur during those times.
- Make sure that you do not have to pay for the services you no longer need.
After the IT contract is signed, it is usually placed in the file drawer. Some company make the best use of this situation by issuing renewal clauses that favor them. As a purchaser you are recommended to negotiate such a clause and make an agreement upon the price that favor both the vendor and the purchaser i.e. you.
- Mind about the IT contract you are about to sign
A clear and readable document is what the vendor should provide so that you as the buyer- do not overlook any crucial clause
- Do your documentation
You should be alert that all of your IT agreement should be written and clarified officially.
In order to achieve the best deal, you should be patient, vigilant and stay alert even on the small and minor things people usually neglected. This effort is meant to grant you and your institution to get ultimate protection against any potential risk while providing you with good value from the IT contract.
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